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Protection Associate - Casework (G5) - Monrovia, Liberia | HireLiberia

IOM - International Organization for Migration · Montserrado · apply by Oct 18, 2026

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Protection Associate - Casework (G5) - Monrovia, Liberia IOM - International Organization for Migration Monrovia National GS-5, General Service - No need for Higher Education - Locally recruited position level Speaks Arabic, English, Tigrinya, Spanish Application deadline: October 18, 2026 (6 days) Apply Summary by Impactpool The G-5 Protection Associate - Casework in Monrovia, Liberia, will support the provision of protection assistance to vulnerable migrants through case identification, assessment, and management. The role involves conducting screening interviews, referring beneficiaries to services, and providing information on available support. The associate will also maintain case files, compile reports, and assist in outreach activities. This position requires strong interpersonal skills and the ability to work effectively in challenging conditions. Candidate Requirements: Master's degree in Social Sciences or related field with 2 years experience, or Bachelor's with 4 years experience Experience in protection case management in humanitarian or migration contexts Experience working with vulnerable persons, including returnees or deported migrants Knowledge of IOM protection standards and operational guidelines Strong interpersonal and teamwork skills Fluency in English (oral and written) Job Description Under the overall supervision of the Chief of Mission (CoM) and the direct supervisor of the Protection Officer and in close cooperation with relevant departments at Headquarters (HQs) and Regional Office (RO), the Protection Associate-Casework will contribute to the provision of protection assistance through case identification, assessment, case management, referrals, follow-up, information provision, and coordination with relevant service providers to ensure that vulnerable individuals receive timely and appropriate support. Responsibilities Carry out screening interviews with migrants to collect relevant information and support the identification of migrants who may require assistance, in line with established procedures. Refer eligible beneficiaries, including unaccompanied migrant children, victims of trafficking, medical cases, and other vulnerable migrants, for available services (medical, psychosocial, assisted voluntary return and reintegration, legal assistance) as per guidance received and within the limits of resources available. Assist IOM GAVR beneficiaries through the provision of information on the services available for migrants in Liberia, including services such as individual counseling sessions provided by specialised service providers, and distribute information sheets, leaflets and brochures regarding social or medical services in Liberia. Provide individualised and group orientation and support migrants through referrals to services available, including social services, medical assistance and legal services. Follow-up with IOM partners responsible for provision of assistance provided through referral. Support the process of case management. Support administrative and financial processes related to direct assistance to vulnerable migrants, in accordance with established procedures. Assist in the implementation of outreach activities, including the identification and assistance to beneficiaries in IOM supported shelters and other, in case of urgency also outside office hours. Compile case reports and maintain case files for each beneficiary assisted and prepare statistical reports as requested, while adhering to IOM data protection standards; and using the existing IOM data base platform. Maintain a professional and neutral behaviour, as well as empathy with migrants. Perform such other relevant duties as may be assigned. Qualifications EDUCATION Master's degree in Social Sciences, Social Work, Psychology, Political Science, Law, or a related field from an accredited academic institution with two years of relevant professional experience; or Bachelor's degree in the above fields with four years of relevant professional experience . EXPERIENCE E xperience in protection case management (including for survivors GBV and human trafficking, children at risk) in humanitarian or migration contexts. Experience working with vulnerable persons, ideally including returnees or deported migrants, who have complex needs. Experience with referrals and coordination with local protection actors, NGOs, or government services. Experience working in programs that include a movement operations component is an advantage. Experience with IOM or other UN agencies, particularly working on assisted voluntary return and reintegration programs, is preferred. SKILLS Knowledge of IOM and Inter-agency protection standards and operational guidelines, including IOM Case Management Guidelines. Knowledge of human rights and international migration law is an asset. Knowledge of MiMOSA is a strong asset. Strong interpersonal skills, ability to interact respectfully with migrants with trauma or complex needs, and p roven ability to establish and maintain effective working relationships with people of diverse cultural and national backgrounds . Strong interpersonal and teamwork skills. Ability to deliver assistance in challenging conditions; adaptability and good judgment. Good written and verbal communication skills; ability to prepare case notes and reports. Proficiency in MS Office (Word, Excel), tools used for case management. SECTION 5 Languages IOM's official languages are English, French, and Spanish. REQUIRED For this position, fluency in English is required (oral and written). DESIRABLE Knowledge of Spanish, Tigrinya, and Arabic is an advantage. Required Skills Job info Contract Type: Special Short Term Graded (Up to 9 months) Org Type: Country Office Vacancy Type: Special Vacancy Notice Recruiting Type: General Service Grade: G-5 Is this S/VN based in an L3 office or in support to an L3 emergency response?: No At Impactpool we do our best to provide you the most accurate info, but closing d

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