HireLiberia

Senior HR & Operations Officer | HireLiberia

Mercy Corps

Skills and requirements

About this role

Senior HR & Operations Officer Mercy Corps Monrovia Both national and international Senior level Speaks English Application deadline: July 09, 2026 Closed Apply Summary by Impactpool The Senior Human Resources and Operations Officer at Mercy Corps Liberia is responsible for leading the People and Operations functions. This role involves implementing global policies, overseeing HR activities, and ensuring compliance with local labor laws. The officer will also manage procurement, logistics, and office management while fostering a positive team culture. The position requires collaboration with various teams to align operational activities with strategic objectives. Candidate Requirements: 3-4 years experience in HR and Administration Bachelor's degree in HR or related field Attention to detail and problem-solving skills Excellent negotiation and communication skills Strong organizational and prioritization abilities Proficient in English and computer literacy, especially Excel Senior HR & Operations Officer Job Category : Human Resources Requisition Number : SENIO006898 Apply now Posting Details Posted: July 9, 2026 Full-Time On-site ### Locations Showing 1 location Monrovia Monrovia, LR-MO, LBR Monrovia Monrovia, LR-MO, LBR +0 more locationsless locations Job Details Description Location : Monrovia, Liberia Position Status : Full-time or Part-time, Exempt or Non-exempt, Regular or Temporary Salary Level : (Refer to the relevant salary scale) Risk Level : ☐ Level 3 ☐Level 2 ☐Level 1 (Level 3: Frequent contact with participants, direct contact with children, access to sensitive data, and/or high level of accountability. Level 2: Some contact with participants; unplanned non-direct contact with children. Level 1: Likely to have no contact with participants or sensitive data) About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action - helping people triumph over adversity and build stronger communities from within. Now, and for the future. Since 2002, Mercy Corps has worked alongside Liberians to build pathways out of poverty, poor governance, and economic hardship. Mercy Corps' interventions have evolved based on the context and needs of the Liberian people. Today, we are focused on the following areas: good governance, youth employment and market systems development, renewable energy, financial inclusion, and health and nutrition. We work closely with the Government of Liberia, the private sector, civil society, international and local NGOs to implement our programs in 10 of the 15 counties of Liberia. Mercy Corps is one of the foremost development actors in Liberia, implementing strategic and systems-driven programming. Department Summary Mercy Corps has been present in Liberia since 2002, focusing its interventions on Governance, Youth Livelihoods, Economic Growth, and Development. With funding from the EU, SIDA, AFD, UAE MOFAIC, USAID, and USDA, Mercy Corps works together with communities in Liberia to respond to their various needs bringing benefits to more than 40,000 participants through the provision of employment and entrepreneurship opportunities and access to energy. General Position Summary The Senior Human Resources and Operations Officer is responsible for leading and overseeing both the People and Operations functions for Mercy Corps Liberia. Based in Monrovia and reporting to the Senior Human Resources Manager for Liberia and Nigeria, the role ensures that global policies and procedures are implemented, adhered to, and optimized across the country program. In the People and Culture domain, the Senior Officer will drive efficiency, staff development, administration, and compliance while fostering a positive team culture and supporting field offices. In Operations, He/she will oversee procurement, logistics, facilities, and office management, ensuring innovative and compliant solutions across all Liberia offices. The Senior Officer will work closely with in-country teams and global technical units to align operational activities with Mercy Corps' strategic objectives. Overall, the role ensures the effective coordination and management of HR & Operations to promote efficiency, service excellence, and a collaborative work environment across Liberia. Essential Job Responsibilities STRATEGY & VISION • Support the Country Director to set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development. • Collaborate with the Senior HR Manager to develop a countrywide People and Culture strategy and ensure the mission-level People and Culture structure is optimal. • Participate in the proposal and budget development process to ensure appropriate People and Culture structure is in place at the project level HUMAN RESOURCES • Oversee all People activities of Mercy Corps Liberia and manage the work plan of the People and Culture department. • Manage all P&C functions in accordance with Liberian Labour law (Decent Work Act) and procedures of Mercy Corps, i.e., recruitment, selection, orientation, performance evaluation, career development, training, diversity training, risk management, and maintenance of complete records. • Develop and evaluate P&C policies and procedures, and recommend changes required to new or existing policies; revise the National Team Handbook as and when required, following Mercy Corps standard guidelines for the review process. • Make sure that personnel management matrices (matrix personnel, leave, attendance, performance, discipline, presence/absence, contracts, etc.) are used and maintained by officers. • Ensure that the hiring and personal files are maintained with transparency as per Mercy Corps standard protocols. • Manage Mercy Corps Liberia Health and Medical Insurance Policy. • Conduct salary and benefits surveys, c

Original posting: Impactpool

Open on HireLiberia →